2025101162000539 (2025-10-11 18:32:19): Radius Changes for L2TPNS Server in FrankfurtPriority:
Description: We plan to change a few settings on our L2TPNS Tunnel Switch Server in Frankfurt. This might lead to a reconnection of your connection.
Updates
2025-10-14 10:18:15
The changes could be executed successfully on monday 13th of october.
if your Session has not yet reconnected, please restart your firewall/Router
2025101162000521 (2025-10-11 18:20:18): emergency reload of core router frankfurtPriority:
Description: due to some traffic seemingly being blackholed after a recent control plane lockup, we will reload our router dataplane and control plane later tonight, October 11th. Exact timing will be determined later.
2025100762000887 (2025-10-07 17:10:16): FRA: Packetloss due to Controlplane failurePriority:
Description: At 14:49 UTC a command executed on our Frankfurt router has caused BGP failure and reconverge, leading to packetloss for a few minutes to to constant path shifting and timeout of sessions, blackholing of up to 3 minutes.
Router# show ip bgp neigh 192.0.2.1 received-routes detail
vtysh: error reading from bgpd: Success (0)Warning: closing connection to bgpd because of an I/O error!
Router# show ip bgp neigh 192.0.2.1 received-routes
Warning: connecting to bgpd...failed!
bgpd is not running
Router#
This has automatically recovered, and is standard Operations during runtime. Therefore, a bug report might be filed, if there is enough to supply.
we are sorry about the outage.