Managed Services

We run your network. You stay informed.

Monitoring

We watch lines, routers, firewalls and servers. Alerts go to our support desk, so we can start on a fault with the provider without waiting for your call.

Support desk with tickets

One email address for every request. Each request gets a ticket and a written answer. Support hours and response times are agreed in the contract.

Changes and updates

Before a change we back up the configuration and make sure there is a second way to log in. Afterwards you get a short note of what we changed. Routine updates run in a fixed daily maintenance window.

Router management and BGP

For customers with their own address space or AS number: router management, BGP sessions with your upstreams and route filtering, maintained over time.

Office networks and Wi-Fi

Switches, access points and firewalls for offices and production sites, set up, documented and kept up to date.

Hosting

A limited number of servers and services on our own infrastructure, with backups, for customers who want them close to the network we run for them.

Products we sell and run

For some sites we also supply the product itself. You buy through us, we set it up and run it, and faults go to the same support desk as everything else. We are not tied to these vendors: if something else fits a site better, we say so.

Megaport

Reseller

Private connections to AWS, Azure, Google Cloud, data centres and Internet exchanges, ordered per connection. We order ports and cross connects and run the BGP side.

Cato Networks

Partner
CCA

SD-WAN, firewall and remote access as one cloud service (SASE). We roll out and run Cato Sockets, together with the Internet lines underneath.

Sophos Firewall

with Coreroute

XGS appliances and licences, sold together with Coreroute. Setup, updates and support come from our own support desk.

TP-Link Omada and VIGI

Partner
OCNA
VCSA

Gateways, switches, access points and video surveillance from one controller. Silvan holds the Omada (OCNA) and VIGI (VCSA) certifications.

01InventoryWe collect contracts, lines, contacts, configurations and access, and visit the site if needed.
02TakeoverBackups, our own access with a second way in, monitoring and documentation.
03OperationTickets, faults with providers, updates and changes, as agreed in the contract.
04ReviewA regular review of lines, contracts, costs and hardware age, with proposals for what to change.

Planned maintenance, current incidents and recently completed changes are published on our status page. It is hosted outside our own network.

Service status

The engineering behind it

The same people who manage your providers also build and fix networks. That is why we can tell a provider's fault from a configuration problem.

Network and fabric engineering

BGP, MPLS, EVPN/VXLAN, IS-IS, OSPF, IPv6, RPKI and peering, including complete fabrics that customers now run in production.

Systems and virtualisation

Linux, Proxmox and Ceph, backups and migrations. We also host a limited number of systems on our own infrastructure.

Security and local AI

Routing security, hardening, and self-hosted language models for organisations that keep their data in-house.

On-site engineering

Installation, rollouts and troubleshooting at offices, factories and data centres across Europe.

How we work

You can hire us for a single day or for long-term responsibility for your infrastructure.

Engineering on demand

Single problems, troubleshooting, reviews and smaller jobs.

Project delivery

Network and infrastructure projects with design, implementation, migration and documentation.

Retained engineering

Regular engineering days, for continuity without outsourcing everything.